Smith.ai (Public)

I tried to add email requests for potential client callers, and delete email requests for existing client callers. Both of these are check-box items, but when I changed them and clicked "save," I received a "failed to save" error message. I received this same error message when trying to make other changes, as well. I am hoping these issues can be addressed so that I can more specifically customize the process for incoming calls. Thank you.

I want to know what time the call came in and what time the call ended. I don't have the right information to match the incoming call with my CRM

And because we pay for each call, it would be very helpful if there would be some way for us to have the system tell people during certain hours what our business hours are when we are closed so that they don't expect a call back right away. We had someone yesterday called repeatedly and get your service three times because they didn't know that we were not going to be open and available to return the call till the next morning. So when I'm paying in the future $3 or more per call I certainly want to avoid that from happening. So let's talk about whether it would be possible to add some sort of a layer that includes hours of operation. Thank you!

Because our Smith AI is connected with our Grasshopper line, it's saying that every phone number that calls is our business phone number. That's also affecting the information collected for each client - it's saying that every client is me since I had performed test call through the grasshopper number.

I had the text feature on grasshopper and would love it as well on here I was also referred to Lucy AI by Curious Thing is is unlimited calls for $24 and ringcentral is offering us 3 months free and SMS text for both. I don't see this here can someone help with this?

What's the name of the software you'd like us to integrate with? Simple Practice What is their web address? https://www.simplepractice.com What would you like the integration to do? Log in and create new chart How important is this integration to you? 10 What's your name? Racheal Rhoades What's your email address? racheal@socaltherapyworks.com Are you currently a Smith.ai customer? Yes

Allow the ability to transfer a call to the same phone number but with different extensions.

Can we setup category that will be recognized as job/employment/career opportunities and provide text or email with links and instructions?