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Virtual Receptionists, Voice Assistant, Chat, and Outreach Campaigns
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Virtual Receptionists (26)
AI Voice Assistant (43)
Chat (SMS & Web) (1)
Outreach Campaigns (0)
Upload external document for the VA to reference
Comment from Tony: "Hey can I upload anything into our phone system to help it answer questions better? For instance, I wrote a book on Timeshare and how to use them if I uploaded that into our system and people asked more complex questions with the AI be able to handle that ? "
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1
Editing Auto Reply Emails After Missed Calls
The pro is receiving an automated email when calls are missed stating a callback will be placed. They do not want anyone to place a callback. Can the automated email be edited to remove that portion?
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1
Decision Tree
Hi I imagine a place where a caller says a key word and/or phrase and bounces to a more granular "if this, than that" decision tree capturing more data and agreement. When do we project this being avaliable?
1
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needs more info/verif/repro
8
Transfer calls to the person requested
We would like to have a transfer directory for the VA to transfer based on the person that was requested
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4
Post-Call Text Messaging Sequencing
After a call, I'd like multiple SMS sent, in a planned cadence, not just a single SMS, for reminders for my customers.
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1
Integration Request: IntakeQ
Integration for Intake Q, which sends specific intake, consent and patient reported outcome forms from IntakeQ which I use exclusively with my practice for digital forms.
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1
Integration Request: Elation Health
Integration Request for Elation Health which allows access to electronic health records for patient coordination.
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1
Integration Request: Tebra
Integration request for Tebra, which is a Medical Practice Scheduler and CRM
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1
Respond to SMS to my VA number
I want the AI to also respond to SMS sent to my number just like the voice assistant would if they answered the call.
1
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candidate
2
Add Multiple Locations to Business Info on Dashboard
We have multiple locations and need the bot to relay this information to callers. Currently, VA only supports adding one business address to the dashboard.
1
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candidate
2
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